The guy who helped me here was so nice and helpful and knowledgeable. I bright my vacuum there when I caught a shoelace in it. I assumed I burned out the motor but I called and the guy suggested I bring it in and he'd check it out to make sure I didn't buy a new motor unnecessarily. Sure enough it wasn't broken and the wiring was intact too. He tested it w the volt meter to check it all out and educated me on vacuum parts too (I like to learn!). They have a selection of vacuums and sell them refurbished too. I recommend this place.